Terms and Conditions
Last Updated: 28th May 2026
The Nymph Anthologie’s terms and conditions outline the rules and regulations for using their website. By accessing the website, you are agreeing to these terms and conditions. The website uses cookies to personalize your online experience, and by accessing it, you consent to the use of necessary cookies. These cookies collect, store, and track information for statistical or marketing purposes to operate the website. Additionally, there are optional cookies that require your consent and third-party cookies that may be used when using third-party services on the website.
The intellectual property rights to all materials on The Nymph Anthologie are owned by The Nymph Anthologie and/or its licensors. You are granted access to these materials for personal use only, with some restrictions. You are not allowed to copy, republish, sell, rent, sublicense, reproduce, duplicate, or redistribute any material from the website without prior permission. The effective date of this agreement is the present date.
The website allows users to post and exchange opinions and information in certain areas. The Nymph Anthologie does not screen, edit, publish, or review comments before they appear on the website. The comments are the views and opinions of the person posting them and do not reflect the views or opinions of The Nymph Anthologie. The Nymph Anthologie is not liable for any comments or any damages or expenses caused by them. The Nymph Anthologie reserves the right to monitor and remove any inappropriate, offensive, or violating comments.
By posting comments on the website, you warrant and represent that you have the right to do so and have all necessary licenses and consents. The comments must not infringe any intellectual property rights, contain defamatory, offensive, indecent, or unlawful material, or be used for soliciting or promoting any business or illegal activity. You grant The Nymph Anthologie a non-exclusive license to use, reproduce, edit, and authorize others to use and reproduce your comments in any form or media.
Hyperlinks to The Nymph Anthologie’s content are allowed without prior written permission from certain organizations, such as government agencies, search engines, news organizations, and online directory distributors. However, nonprofit soliciting organizations, charitable shopping malls, and charitable fundraising groups may not hyperlink to the website.
Consumers
1. Contract Formation
By placing an order for clothes, notebooks, or shoes ("Products"), you enter into a binding agreement with The Nymph Anthology. The contract is formed only when we send you an email confirming the shipment of your Products.
2. Pricing, Taxes, and Duties
Pricing: All prices are as displayed. We reserve the right to correct pricing errors.
Sales Tax/VAT/GST: Prices include VAT/GST where required by law (e.g., UK, Australia, NZ, Turkey) unless stated otherwise.
Import Duties: For international orders (e.g., shipping to Japan or Switzerland), you are the "Importer of Record" and are responsible for all customs duties, taxes, and clearance fees.
3. Shipping and Delivery
We aim to meet estimated delivery dates, but they are not guaranteed. Risk of loss and title pass to you upon delivery to the carrier (US/Canada) or upon physical delivery to you (UK/AU/NZ/TR/CH/JP).
4. Returns and "Right of Withdrawal"
The 14-Day Rule (UK, Switzerland): Residents in these regions have a legal right to cancel an order for any reason within 14 days of receipt.
Global Returns: Products must be unworn (shoes/clothes) and in original packaging.
Exclusions: Personalized or "Final Sale" items are non-returnable unless defective.
5. Warranty and Liability
Standard Warranty: We warrant that Products will match their description and be free from manufacturing defects.
Limitation: To the maximum extent permitted by law, our liability is limited to the purchase price of the Product.
6. Regional Specific Provisions
The following terms override the sections above for residents of these specific countries:
United States (US)
Arbitration: All disputes shall be resolved by individual binding arbitration. You waive your right to a jury trial or to participate in a class action.
Disclaimer: Products are provided "as is" without any express or implied warranties of merchantability, except as prohibited by state law.
Australia & New Zealand (AU/NZ)
Consumer Guarantees: Our Products come with guarantees that cannot be excluded under the Australian Consumer Law or the NZ Consumer Guarantees Act. You are entitled to a replacement or refund for a "major failure."
Japan (JP)
Anti-Social Forces: You represent that you are not a member of an organized crime group (Boryokudan) or any "Anti-Social Forces." We may terminate any contract immediately without notice if this is breached.
Canada (CA)
Quebec Residents: Specific consumer protection laws apply. Any limitations on legal warranties or liability that are prohibited by the Quebec Consumer Protection Act do not apply to you.
7. Governing Law
Except where local consumer law mandates otherwise (such as the UK or Australia), these terms are governed by the laws of [Insert Your Home Country/State, e.g., New York or London].
Crucial Implementation Note: To make this legally "sticky" in the countries you listed, you must use a "Click-wrap" agreement at checkout. This means the user must check a box that says "I have read and agree to the Terms and Conditions" before they can pay. Simply having a link in the footer (Browse-wrap) is often considered unenforceable in US, UK, and Australian courts.Consumer Legal Rights
.3 Provisions Applicable to Consumers Residing in Switzerland. For orders shipped directly to Switzerland, the contractual relationship is governed by the warranty rules of the Swiss Code of Obligations (Articles 197 et seq. OR), subject to the following modifications explicitly agreed upon under these Terms:
Warranty Period: In departure from regular statutory options but in alignment with cross-border benchmarks, we grant a warranty period of two (2) years for new physical goods, running from the calendar date of delivery. For explicitly marked second-hand or refurbished goods, the period is limited to one (1) year. If the consumer would like an item repaired the warranty becomes 2+1 years.
Mandatory Inspection and Notification Obligation (Mängelrüge): Under Swiss law, you are legally obligated to inspect the delivered items immediately upon receipt. Any obvious defects, transport damages, or incorrect shipments must be reported to our Customer Support team in writing (via email or our dedicated platform form) within five (5) business days of delivery. Hidden defects that emerge later must be reported immediately upon discovery. Failure to report defects within these periods shall be deemed legally binding approval of the goods, causing an immediate forfeiture of your warranty rights.
Remedy Selection Policy: In modification of the default provisions of Article 205 OR, your remedies are structured as follows: The choice of remedy rests primarily with us. We will systematically prioritize a free-of-charge repair or a faultless replacement of the item. A reduction of the purchase price (Minderung) or full rescission of the contract (Wandelung) can only be requested if a repair or replacement is logistically unfeasible, has repeatedly failed, or is disproportionate in cost.
.4 Common Exclusions (All Jurisdictions) Warranty and legal guarantee protections do not cover defects, faults, or damages resulting from:
Normal wear and tear or natural degradation of consumable parts (e.g., batteries, protective coatings) unless caused by a defect in manufacturing;
Accidental damage, misuse, neglect, improper storage, or exposure to environmental extremes;
Unauthorized repairs, modifications, or physical alterations executed by third parties not approved by us;
Failure to operate the items in accordance with the provided manufacturer manuals and safety guides.
.5 How to Initiate a Claim To file a claim under your regional framework, please contact our support desk at lesnymphes@gmail.com or navigate to your account dashboard. You must supply your order confirmation token, a detailed explanation of the defect, and clear digital photographic or video evidence of the fault. If a physical return is authorized, we will issue a prepaid shipping label. Unauthorized returns will not be processed and shipping fees will not be reimbursed.
Switzerland: Quality Warranty & The "2+1" Rule
In accordance with Swiss Law (Art. 210 CO), [Store Name] provides a comprehensive warranty against manufacturing defects for all clothes, shoes, and notebooks.
1. Two-Year Statutory Warranty
All products are covered by a 2-year warranty from the date of delivery. We warrant that our products are free from physical or legal defects that would eliminate or substantially reduce their value or fitness for their intended use.
2. The "2+1" Repair Extension (2026 Update)
Under the 2026 Swiss Consumer Protection updates, we support the "Right to Repair" to promote sustainability:
Your Choice: If your item is defective, you may choose between a Replacement or a Repair.
The Extension: If you opt for a Repair, the warranty period for that specific product is automatically extended by an additional 1 year, giving you a total of 3 years of coverage from the original date of purchase.
Failed Repair: If a repair is unsuccessful, you retain the right to a full replacement or a price reduction.
3. Footwear & Apparel Specifics
Because clothes and shoes are subject to mechanical stress, the Swiss warranty distinguishes between Defects and Aged-Related Wear:
CategoryCoverage StatusExampleManufacturing DefectFully CoveredSole separation (delamination), broken zippers, or dye bleeding in first wash.Material FatigueEvaluatedElasticity loss in waistbands after 18+ months of regular use.Natural WearNot CoveredWearing down of shoe treads, thinning of fabric at the elbows, or ink fading from sun exposure.
4. Claim Process for Switzerland
To initiate a warranty claim in Switzerland:
Notification: You must notify us of the defect within a "reasonable timeframe" (ideally within 10 business days of discovering the fault).
Evidence: Email lesnymphes@gmail.com with your order number and photos of the defect.
Return Shipping: For valid warranty claims, [Store Name] will cover the cost of return shipping or provide a prepaid Swiss Post label.
UK Quality Guarantee & Warranty
We stand behind the craftsmanship of our clothes and shoes. In accordance with the UK Consumer Rights Act 2015, every item you purchase from [Store Name] is guaranteed to be of satisfactory quality, fit for purpose, and as described.
1. The 2-Year Guarantee UK Customers
For our UK customers, we provide a two-year guarantee against manufacturing defects.
First 6 Months: If a fault appears within the first six months, it is presumed to have existed at the time of delivery unless we can prove otherwise. We will repair or replace the item at our expense.
6 Months to 2 Years: If a fault appears after the first six months, you may still be entitled to a repair or replacement, provided you can demonstrate that the fault is a manufacturing defect rather than the result of regular use.
2. Manufacturing Defects vs. Fair Wear-and-Tear
It is important to distinguish between a product that is "faulty" and a product that has reached the end of its natural life through use.
What is covered (Manufacturing Defects):
Footwear: Splitting of the sole (where not caused by sharp objects), failure of eyelets/hardware, or stitching failure on the upper.
Clothing: Premature seam failure, non-functional zippers (upon arrival), or significant fabric defects.
Notebooks: Binding failures or missing pages.
What is NOT covered (Fair Wear-and-Tear):
Friction & Abrasion: Holes in the toes of shoes or "pilling" of fabric in high-friction areas (like between the thighs or underarms).
Heel Wear: Natural erosion of the shoe heel or sole caused by your walking gait.
Washing & Care: Shrinkage or fading caused by failing to follow the care label instructions (e.g., washing a "cold wash" item in hot water).
Accidental Damage: Scuffs on shoe leather, snags in fabric from jewelry/velcro, or water damage to notebooks.
3. How to Make a Claim
If you believe your item has a manufacturing fault:
Stop using the item immediately to prevent further damage.
Email lesnymphes@gmail.com with your order number and 3-4 clear photos:
One of the fault itself (close-up).
One of the overall condition of the item.
One of the soles (for shoes) or the care label (for clothes).
Our quality control team will assess the images within 48 hours.
Note on POD Products: As your items are printed on demand, slight variations in print placement or minor "ink scents" from the curing process are normal and are not considered manufacturing defects.